Authentic Imprints
Call Us Today, at (866) 394-2617

Hours of Operation: Monday-Friday 8am-6pm

Shop hours open by appointment only. Please call to set up an appointment.

 

 


 
Frequently Asked Questions

We try to anticipate questions you might have about our products and services and provide the answers here. If you need additional information send email to monesatlc@comcast.net .

 

 

How do I get started?

Select the garment you like from our catalog. Decide the quatities you need and bring us your design or idea. You may also feel free to call us to discuss your design or idea.


 

 

How long does it take to get my order?

Typical turnaround time is 7-10 business days from time of art approval. To determine the time in transit, you may visit UPS.com and use 98661 as the origin zip code. Or, you may contact our customer service department and they can give you the latest date the order will actually arrive at your location.


 

 

What is your policy regarding printing copyrighted or trademarked material?

We make every effort to preserve the rights of copyright or trademark owners by only knowingly printing artwork that is provided by the owner or a person/organization with permission to use it.


 

 

Does my business or organization need custom apparel?

YES! Custom garments will first and foremost make your business or organization appear more professional. It also provides a very unique form of advertising and brand awareness that continues to be effective for months and years.


 

 

When do I pay?

A 50% deposit is due to start you job. Balance is due at time of pick up or prior to delivery.


 

 

Is your work guaranteed?

Yes, we pride ourselves on quality workmanship and intergrity. Your garments will be replaced if claims are made within 10 days of recieving your order. Due to various methods of manufacturing and laundering, we can not guarantee against shrinkage.


 

 

How do I care for my imprinted apparel?

For best results we recommend washing imprinted garments inside-out and by following the directions on the care and content label.